Frequently Asked Questions
Everything you need to know about furnishing your dream home with Mobexpert.
What is the standard delivery time for furniture orders?
In-stock items are typically delivered within 5-10 business days. For custom-made or upholstered pieces, the lead time can range from 4 to 8 weeks depending on the manufacturer.
Do you offer professional assembly services?
Yes, we provide professional assembly services for most furniture items. You can select the assembly option during checkout for an additional fee based on the complexity of the piece.
What is your return policy for home decor and furniture?
Standard items can be returned within 14 days of delivery, provided they are in their original packaging and unused. Please note that custom-made furniture is non-returnable unless defective.
How can I track the status of my order?
Once your order is processed, you will receive a tracking link via email. You can also log into your Mobexpert account to view real-time updates on your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and offer flexible installment plans through our financing partners.
Do your products come with a warranty?
All Mobexpert furniture comes with a standard 2-year warranty covering manufacturing defects. Specific premium collections may offer extended warranties up to 5 or 10 years.